WELCOME TO OUR STORE

STORE POLICIES

Shipping, returns and support.

Please read our store policies before placing an order. These policies help us serve customers clearly and professionally.

Shipping Policy

Orders are processed after payment confirmation.
Delivery time depends on your location and courier availability.
Customers must provide the correct delivery address and contact number.
Reza Holdings is not responsible for delays caused by incorrect customer details or courier issues outside our control.
Local collection or special delivery arrangements may be confirmed through WhatsApp where available.

Returns Policy

Due to hygiene and personal care standards, opened or used products cannot be returned.
Returns may be accepted only for damaged, incorrect or defective items reported within 48 hours of receiving the order.
Customers must provide clear photos/videos of the issue before a return or replacement can be approved.
Approved replacements or refunds are handled after inspection and confirmation.

Payment Policy

Orders are confirmed only after successful payment.
Unpaid orders may be cancelled if payment is not completed.
Customers should contact us if they need help completing payment.

Product Disclaimer

Results may differ from person to person depending on usage, consistency and lifestyle.
Product information is for general wellness and beauty support and should not replace medical advice.
Customers with health concerns should consult a qualified health professional before using any wellness product.